Helping your customer out.

For Christmas I got the Chamberlain MyQ Garage. It was a bit tedious to install, but I finally got it to open and close the garage door from my iPhone.

But today when I tried to check the door I got this message:

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Yes, the error is showing up in the Chamberlain MyQ iOS app, but Chamberlain doesn’t seem to know what it means.

I’ll give them a hint. Their servers are having issues.

But I’m the customer. Shouldn’t they be telling me what the problem is?

Chamberlain needs to work on their product because it doesn’t leave the customer with a good impression of the company.

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