From the CEO of RIM in December 2011:
After releasing financial figures that fell well short of expectations Thursday, the RIM co-chief executives said the new generation of BlackBerrys expected to bolster flagging revenue won’t be in consumers’ hands until late next year.
“We ask for your patience and confidence,” Lazaridis said after RIM reported third-quarter net profit of only $265 million US.
“We wanted to make sure the product we launch in the U.S. has the performance and battery life expectations that consumers are going to be expecting,” he said.
From the CEO of BlackBerry (formerly RIM) in July 2013:
Asking for shareholders’ patience, Heins said his efforts to revive BlackBerry’s fortunes were difficult and far from complete.
“Our transformation is ongoing and in no way easy,” he told an auditorium packed with investors inthe company’s hometown of Waterloo, Ontario. “This is a long-term transition for the company but I can assure you that we are pushing very hard.”
I’m not a shareholder, but I do live in Waterloo, Canada, home of BlackBerry. Problems at BlackBerry are felt throughout the community.
I have to say though, BlackBerry shareholders seem to be just about the most patient people in the world. They’ve already been waiting for years and there is no end in sight.
For a company that claims the U.S. is only 20% of their market, they certainly placed a lot of blame there:
He admitted, however, that the U.S. smartphone market is particularly challenging, in part because wireless carriers here have their own short-term pressures to move devices in order to make money on their services.
“It’s hard to convince them to not to go to where the puck is, but where the puck is going to be,” Heins said, noting his effort to expand BlackBerry from beyond mobile communications into mobile computing.
I understand that he was speaking to a hometown crowd with a hockey analogy, but he might want to switch to a basketball or football version for the U.S. And it might help if he could actually describe in basic terms where he thinks the puck actually is going. Because right now they don’t even seem to be in the game.