larry borsato

I subscribe to the paper version of the New York Times. Yes I’m still a member of that ever shrinking group.

Last Sunday I didn’t receive my Sunday New York Times. It was never delivered. So I contacted Customer Care at the New York Times via email.

This is the official answer I received from the New York Times regarding their failure to deliver the paper I had already paid for:

Thank you for your communication with The New York Times. In response to your inquiry, we can certainly request for a back copy to be mailed to you,however, there would be a fee for this service.

No offer to provide the paper they owe me. Or to reimburse me. Just a sucks to be you message.

And these are the people that want us to pay for their newspaper?