Unpredictable. Unfocused. Just like life.

Last week Skype announced that all calling within the US and Canada would be free at least until the end of 2006. Unfortunately for me I still had a Skype credit of $12.27, money I paid in good faith for services they are no longer charging for, and all of my calls are within the US and Canada. Now Skype claims that my credit won't expire but it is of no other use to me, at least until the end of 2006. Twelve dollars isn't much but I'm sure I'm not the only user in this situation so Skype is merely using our money for a float.

I sent a note to Skype Customer Support on May 15 asking for my money back but so far I have had no response. As long as they have my money my calls aren't free at all.