Jeremy Wright is having a problem with his new Netgear wireless router. I had the same thing happen to me when I bought a Netgear wireless router back in April. And then it took almost five months to get back the rebate that they said would take 6-8 weeks.
Back when I worked at Bay Networks, and Netgear was a subsidiary, we used their gear everywhere and it just worked. Their quality seems to have slipped.
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