Brand defined succinctly.
From Mark Hurst at the Good Experience Blog:
The brand is what you tell your friends about afterwards.Mark goes on a bit with a couple of examples, but restates it this way as well:
The brand is the customer experience.
From Mark Hurst at the Good Experience Blog:
The brand is what you tell your friends about afterwards.Mark goes on a bit with a couple of examples, but restates it this way as well:
The brand is the customer experience.