By 10:30 or it’s free.

The other day I got a note from Fedex, a gentle reminder that I owe them money. Since I had no idea why I owed them money, I called their toll-free number. I got the standard “all of our agents are busy” line, and finally I was told that I left my name and phone number they would get back to me. Sadly, they didn’t even tell me how important my call was to them.

That was two days ago. So I was wondering, since they didn’t get back to me by 10:30 the next day, does that mean I don’t owe them anything?