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Double standard?

For five days the Royal Bank of Canada hasn't been able to properly post transactions to their customer accounts, meaning that customer paycheques have not been deposited, the result of a problem with software update. According to the Globe and Mail, a bank spokesperson does not expect the processing delays will trigger service fees or overdraft interest charges due to late mortgage or bill payments. However, “if somehow they materialize, clients will be refunded.” There was no indication if interest would still accrue to the deposits.

I'm not sure how understanding the bank would be if you were five days late paying a bill.

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